ANNELIES DELAERE

A swiss knife

100% Made in Belgium

Annelies Delaere

0
Years of experience

100% self-made office manager, I’ve walked the path helped on my way by beautifull, professional and human encounters. 

Experience

Administrative & commercial assistant: 18 years
Facility management: 2 years
Office management: 2 years

All this time I’ve only had one thing in mind: 

Make life easier for my customers by giving them

 an excellent service

Values

CAREER PATH

Case Law Analytics (startup IA / Legaltech), Nantes (France)

  • CRM management
  • Commercial back-office
  • Assistant account manager & director

iAdvize (start-up / conversational marketing), Nantes (France)

Duties:

  • Supervising multi-disciplinary teams of staff including cleaning and maintenance (design and requirements ++)
  • Overseeing and agreeing contracts and providers for services including cleaning, catering and maintenance
  • Managing budgets and ensuring cost-effectiveness
  • Relocating offices and  make decisions about leasing
  • Put daily catering into place 
  • Security / prevention
  • Assistant business travel
  • Expenses
  • Back-up internal events
  • Translations
  • Onboarding new colleagues
  • Reception

Examples of projects I’ve handled:

  • Putting into place corporate catering for 200 people, from scratch. 
  • Implementing and branding satellite offices in London, Düsseldorf & Madrid. Assisting on the Boston office.
  • Move satellite offices (max 15 people) on an international level and assistant on the move of  the headquarters  (200 employees)
  • Switching the cleaning team to a day job 
  • Organisation of a monthly breakfast for  180 employees + communication
  • Green team: organisation of actions that increase social & environmental awareness, like a 0% waste lunch during the Green Week
  • Draft of the presentation of the Office Management Team and welcoming newcomers each month.  
  • Handle logistics for the delivery & installation of the retractable seating in the events space.  
 

RHDHV (Environmental engineering firm), Belgium

Duties:

  • Administratif support on projects and public tenders 
  • General services
  • Translations
  • Composition of files for the reimbursement of soil remediation mesures for Lukoil, Shell and Total
  • Facility Management

 

On top of my regular job, I offered to organize the annual corporate event for the Belgian offices (about 60 people)

  • event organization 

  • project and budget management

AGC Flat Glass Europe sa (Long-float glass producer), Belgium

Duties :

  • Customer service (in  French and English)
  • Organising transports
  • Planning management: glass cutting line 

Paint&Co – RD-Coatings (Coatings producer), Belgium

Missions:

  • Customer service & commercial back-office (in FR, NL, ENG and DE)
  • Export management (UE, USA, Afrique, Japon, EAU) 
  • Translations technical data sheets, security sheets  and technical coating prescriptions (in FR, NL, ENG and DE)
  • Assistant raw materials management 

Acquired skills: 

  • Customer management on an international level 
  • Export formalities
  • Sales administration and after sales service
  • technical and commercial translations

PolyOne Belgium (Polymer producer), Belgium

Duties:

Trilingual administrative and commercial customer service management

 

Papyrus Book Agency (Import and distribution of English books), Belgium

Duties:

  • Customer service (in FR & NL)
  • Order input
  • Input suppliers deliveries
  • Contact after sales service, suppliers in UK & US

Acquired skills: 

  • Customer service and suppliers management

Geopress (Marketing Agency), Belgium

Analysing written press in FR, ENG & NL for the composition of press-books

On a personal level?
EPICUREAN

Epicurean

Enjoying everything life has to offer!

sportive

Sporty

Hiking, biking, Body-Combat, swimming...as long as I can move around!

love nature

Big fan of the great outdoors

I just love being around when all nature's elements go crazy!